Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:

• Account Information: Username, email address, and password when you register.
• Profile Information: Avatar, bio, region, and any other information you add to your profile.
• Usage Data: Information about how you interact with our website, including pages visited, features used, and time spent.
• Technical Data: IP address, browser type, device information, and cookies.
• Communications: Messages, shoutouts, or requests you send through our platform.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

• Create and manage your account
• Provide personalised radio experience and content
• Send you service-related notifications and updates
• Respond to your comments, questions, and requests
• Monitor and analyse usage patterns to improve our services
• Detect, investigate, and prevent fraudulent or illegal activity
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent: When you explicitly agree to share information.
• Service providers: With trusted third-party services that help us operate our platform (e.g., hosting, analytics).
• Legal requirements: When required by law or to protect our rights and safety.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

Your public profile information (username, avatar, role) may be visible to other users of the platform.

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on TruckRad.io. Cookies are small text files stored on your device that help us:

• Keep you logged in to your account
• Remember your preferences and settings
• Understand how you use our services
• Improve our website performance

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our services. For more details, see our Cookie Policy.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us.

Some information may be retained for longer periods where required by law or for legitimate business purposes such as fraud prevention and security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Portability: Request transfer of your data to another service.
• Objection: Object to certain types of processing of your data.
• Withdrawal of consent: Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at privacy@truckrad.io.

7. Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction.

These measures include password hashing, encrypted connections (HTTPS), and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@truckrad.io
• Website: truckrad.io
• Discord: TruckRad.io Discord Server